Frequently asked questions
What is your return policy?
What is your return policy?
We want you to be completely satisfied with your purchase, so we accept returns on all items within 30 days of the purchase date. To start a return, please visit our Returns page and follow the instructions.
How do I track my order?
How do I track my order?
Once your order has shipped, you will receive a tracking number via email. You can use this number to track your order on our website or on the carrier's website.
Can I cancel or modify my order?
Can I cancel or modify my order?
We try to process orders as quickly as possible, but if you need to modify or cancel your order, please contact our customer service team as soon as possible. We'll do our best to accommodate your request.
Shipping Questions
Shipping Questions
How long does shipping take?
All orders are processed within 1-2 working days and dispatched within 5-6 working days.
Contact Questions
Contact Questions
How can I contact customer service?
You can reach our customer service team by emailing revelsefrance.serviceclient@outlook.com
What are your business hours?
Our business hours are Monday through Friday from 9:00am to 5:00pm EST.